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INQUIRIES

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PRIVACY POLICY
Effective : 2020.01.01

DORCO Co., Ltd., along with our affiliates and subsidiaries, (collectively, “DORCO”)knows how important privacy is to our customers. This Privacy Policy(the “Policy”) describes the personal information we may collect from you, and how we may use and disclose that information. We also explain the choices available to you regarding our use of the information, the steps we take to safeguard the information and how you contact us if you have any questions about our privacy practices. We recommend that you read this entire Policy carefully.

  • 1. Information we may collect from you

    1) Information you give us
    We may collect the information you give us when you contact DORCO by filling in forms via “Inquiries” page on our “www.dorcoglobal.com”website (the “Website”) or by corresponding with us by phone, email or otherwise. The information you give us may include your name, email address, phone number and other personal descriptions.
    The information you may provide will be entirely on a voluntary basis. If you do not provide your information required for us to supply you with a service offered on the Website, it may not be possible for us to provide that services to you.

    2) Information we collect automatically With regard to each of your visits to our Web site we may automatically collect the following information: technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, route information, browser type and version, operating system, device model, access time and etc. Including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

    3) Information from third parties
    We work closely with third parties and may receive information about you from them which have obtained your consent to share it.

  • 2. How we use information

    We useyour personal information that is collected on theWebsite primarily for the following purposes:

    - To respond to your comments, questions or request for information
    - To provide a service you request
    - To prevent and detect fraud against you or us
    - To prevent unauthorized access and modifications to systems
    - Improvement of existing services and development of new services
    - To comply with applicable laws or legal obligation

    We agree that it will obtain additional consent from you, if we desire to use the information other than those expressly stated in this Policy

  • 3. Sharing and disclosure of information

    Except for the following cases, we will not disclose your information

    1) When disclosing the information with any member of our group, which means our affiliates and subsidiaries or service providerswho working on behalf of DORCO for the purposes listed in the “How we use information” section above.

    2) When disclosure is required by the laws: - if required to be disclosed by the laws and regulations; or - if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations

    3) When you are consent to share in advance

  • 4. Cookies, Beacons and Similar Technologies

    We may collect collective and impersonal information through 'cookies' or 'web beacons'.

    Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites and will be stored in hard-disks of the users' computer.

    Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email.

    These functions are used for evaluating, improving services so that much improved services can be provided by us to the users

    You have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: If you reject the installation of cookies, it may be difficult to using the parts of services.

    ※ How to set cookies

    1) For Internet Explorer Tools menu at the top of the web browser> Internet Options> Privacy> Settings

    2) For Chrome Your web browser's settings menu> Show advanced settings at the bottom of the screen> Content settings button for personal information> Cookies

    Our Website uses Google analytics, a web analytics service provided by Google, Inc.to analyze user behavior which allows us to measure consumer interest in the various areas of our Web site for service and site development purposes. Google will analyze your use of our Website on our behalf.This information is aggregated and not personally identifiable.The information collected by Google in connection with your use of our Website will be transmitted to and stored by Google on servers in the United States. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

  • 5. Your choices and rights

    You may exercisethe following rights regarding the collection, using and sharing of personal information

    - exercise right to access to personal information;
    - make corrections or deletion;
    - make temporary suspension of treatment of personal information; or
    - request the withdrawal of their consent provided before

    If, in order to exercise the above rights, you contact to us by sending e-mails or using telephone, we will take measures without delay: Provided that we may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

  • 6. Children’s personal information

    We do not knowingly collect or solicit personally identifiable information from anyone under the age of 13(or as defined by local legal requirements) or knowingly allow such persons to use the Web site. If you are under the age of 13 (or as defined by local legal requirements) please do not send us any personal information.

  • 7. Transfer of information

    We may transfer your personal information collected within a restricted legal framework, such as the European Economic Area (EEA) or Asian Pacific Economic Cooperation (APEC)to country which may not have the same data protection laws as the location in which you initially provided the information.But we will adopt appropriate safeguards necessary to ensure that your personal information is treated securely and in accordance with this Policy and applicable laws, e.g. by concluding specific agreements with our contractual partners, or we will ask for your explicit consent to such processing. For further information on such safeguards, please contact us.

  • 8. Retention periods

    Your personal information will be retained for as long as reasonably necessary for the purposes listed in this Policy and these are either for legitimate business interest, as required by law or as necessary to perform a service to you. Please contact us for further details of applicable retention periods.

  • 9. Security

    We use reasonable methods to safeguards your personal information, for example, by using SSL encryption and firewalls to protect against unauthorized access, disclosure, alteration or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

    Whilst we will use all reasonable efforts to safeguard your information, you acknowledge that transmissions over the internet cannot be guaranteed to be 100% secure and for this reason we cannot guarantee the security or integrity of any personal information that is transferred from you, any information you transfer to us is done at your own risk

    If we learn of data breach,we may attempt to notify you electronically so that you can take appropriate protective steps. For example, by posting a notice on our Web site if a data breach occurs. We may also send an e-mail to you at the e-mail address you have provided to us in these circumstances.

  • 10. Updates to this privacy policy

    We may update this Policy from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Services. We will indicate at the top of the Policy when it was most recently updated.

  • 11. Third party sites and services

    This Policy applies solely to information collected on thisWeb site. ThisWeb site may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.

  • 12. How to contact us

    You can contact us to update your preferences, update or correct your information, submit a request or ask us questions at:

  • DORCO Co., Ltd.

    36-9 Hyoryeong-ro, 70-gil, Seocho-gu, Seoul, Korea
    TEL : 82-2-585-3611 / 82-2-587-9723
    e-mail : dorcoglobal@dorco.co.kr